JomaDeals.com is brought to you by JomaShop.com.
JomaShop.com has been in the retail trade of luxury goods such as watches,
handbags, fine writing instruments and luxury crystals in New York City, since 1987.
Our goal has been to earn your trust and satisfaction, while making the shopping
experience seemingly effortless. At
Jomashop.com we felt it necessary to offer something new, fun and exciting:
A Deal of the Day website.
The JomaDeals.com concept is easy and fun. Each day, at
12:00 AM sharp, we will list a new item at a highly reduced price. That item will
carry the "deal" for 24 hours, until midnight. However, the quantity is
limited and we'll operate on first-come/first-serve basis. So, be ready and
seize the opportunity.
Your comfort, security and confidence are our utmost concern. All
transactions are digitally encrypted using the latest technologies. We will never
share or sell your information to anyone.
After an order is placed, the customer will receive an order confirmation
via email. If there are any discrepancies with your order please contact JomaDeals.com
as soon as possible to correct the issue. Orders received prior to 1:30 PM Eastern
Standard Time will be processed within the same business day provided that the goods
are in stock and customer identification is verified. After hour, weekend, and holiday
orders will be processed the next business day. Orders are authorized for payment
when submitted online and your order will not be charged until it ships out of our
warehouse. Please make sure that your billing information submitted to JomaDeals.com
corresponds to the address where your credit card statements are received. This
address should also be the same address that your credit card company has on file.
Billing and identity information submitted to JomaDeals.com that is inaccurate
will delay the shipment of your order.
All items shipped within the state of New York only will
be charged applicable New York State sales tax. Sales tax is not applicable
on orders shipped anywhere outside of New York State.
JomaDeals.com will service every brand name watch sold on
our website for a period of 1 to 5 years after purchase. Please click
here to view our warranty chart stating for brand specific warranty coverage.
If you believe that your automatic watch isn't working properly, please click here for more information.
Disclaimer: Our warranty does not cover external damage to the product. Watches
that have symptoms of abnormally gaining time, losing time, or not keeping proper
time will be serviced under our warranty program. JomaDeals.com does not
service watches with any damages resulting from wear to the watch case, crystal/glass,
watch bracelet, watch bezel, straps, screws, crown/stem, finishes, clasps/buckles,
or any other physical damage to the watch. Damage that occurs due to having the
watch serviced by a third party null and voids the warranty from JomaDeals.com.
This limited warranty does not cover any damage if there is evidence of excessive
wear and tear, or if used under conditions which exceed the watch manufacturer's
water resistance guidelines. Consequential and incidental damages are not recoverable
under this warranty or any implied warranties.
JomaDeals.com's warranty doesn't cover watch batteries, however, we do offer
up to a 2 month battery replacement.
If a shipped order was lost or damaged, UPS or USPS must conduct
an investigation. Please contact JomaDeals.com to initiate a tracer within
10 business days of the item shipping from our warehouse. If the package is not
located, UPS and USPS will process a claim for the package. Claims can take two
weeks to process. When the carrier claims responsibility for the loss or damage
of your shipped item(s), insurance reimbursement will be issued to JomaDeals.com
and a replacement item(s) will be shipped out. If that item(s) is/are no longer
available, and a similar item is not wanted, JomaDeals.com will gladly refund
your original payment.
In the unlikely event of goods received with damaged packaging,
such as outer boxes, cases, instructions, manuals, etc. JomaDeals.com reserves
the right to replace the original packaging of products sold herein. JomaDeals.com
cannot guarantee a replacement of the manufacturer's original packaging.
If you are not satisfied with your purchase, you may return it
for exchange or refund (excluding shipping and handling charges) within 15 days
from shipping from our warehouse, subject to a Return Merchandise Authorization
from Jomadeals.com. A return merchandise authorization number can be requested
by clicking on the Return/Repair Request Form.
Keep your purchase, accessories, serial numbered security tags if provided, and
all packing materials in new condition to avoid refusal of the returned merchandise,
or restocking fees. All returned or exchanged items must be in new condition, in
their original box, and must include all packing material, blank warranty cards,
manuals, and all accessories. ANY SIGNS OF WEAR, REMOVAL OF PARTS, WILL RESULT IN
REFUSAL OF YOUR RETURN. When your order is received, if there are any noticeable
discrepancies or damage with your purchase or if the item is not what was ordered,
please contact JomaDeals.com within 5 days of receipt of your shipment to
make any necessary corrections. A package that is refused by the customer, or undeliverable,
shipping fees will be deducted. For warranty repairs please click
here.
Please note: Our Returns Receiving Department will refuse any package that
does not have a valid RMA number. There are no exceptions. All returns take about
1 to 2 weeks to process and for credit to be issued. Please ship your parcel back
to us Freight Prepaid. We suggest that you use UPS Ground Service "Insured". Sorry,
we cannot accept COD or freight-collect shipments. We recommend a carrier with a
tracking number to verify package delivery, until credit is issued. JomaDeals.com
always recommends that the customer includes carrier insurance for the return package
for the price of the item(s) purchased. We do not reimburse or refund shipping charges
if a third-party shipper is used, such as Mail Boxes Etc., Postal Annex, etc. Note:
A signed proof of delivery will be required on all lost package claims. The above
guidelines apply to all purchases.
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