Reach out and Touch us
(but be gentle)
Sometimes you have questions, or things go wrong, or you need someone to yell at, or a shoulder to cry on. There, there. We’re here for you. Shoot us an email and tell us all about it. We're a bunch of know-it-alls, so feel free to ask us anything about products, policy, services, which Jonas Brother we think is the cutest, etc (BTW, it’s Nick).
To request a return or get an item repaired, please click on the
Return/Repair Request Form.
Here's when we’re around:
- Monday to Thursday, 9:30 am to 8:00 pm EST
- Friday from 9:30 am to 3:00 pm EST
Contact Us by Mail
Still using snail mail, huh? You're not planning to sue us or serve us some legal docs, are you? Well, I'm not one to judge, and we probably deserve it, so here's the address:
140 58th Street, Unit 3A
Brooklyn, NY 11220